Competition Terms and Conditions

  1. These terms and conditions apply to all competitions , and prize draws, featured in any publications and online services that are organised by The Association for Child and Adolescent Mental Health (ACAMH).
  2. By entering the competition/prize draw entrants accept these terms and conditions together with any specific instructions and terms for such competition which may be mentioned in any electronic messages, or on the website, or communicated to entrants in any other way (“competition information”). Such competition information shall prevail in the event of there being any inconsistency between these competition terms and conditions and any competition information.
  3. ACAMH may cancel or amend any competition/prize draw, competition/prize draw information, or these terms and conditions without prior notice. Any changes will be posted either within the competition information or these terms and conditions.
  4. The competition/prize draw is open to all residents of the United Kingdom, i.e. England, Northern Ireland, Scotland, and Wales. For the avoidance of doubt, Jersey, Guernsey, and the Isle of Man are not part of the United Kingdom for these purposes. ACAMH may ask competition winners for proof of UK residency and if a competition winner is unable to prove their residency to ACAMH’s satisfaction (i.e. prove that they are physically present in the UK for 183 days or more in the previous or current UK tax year), ACAMH reserves the right to select an alternative winner. There is no minimum age limit unless specified otherwise in the competition information. However, entrants under the age of 18 must insert contact details of a parent or guardian when entering.
  5. ACAMH will not be responsible for any costs that may occur as a result of the winner accepting a prize. This includes, but is not restricted to any and all subsistence costs.
  6. Employees and current Board Members (at any time that the competition is running) may not enter the competition, including members of their immediate families, any live-in partner or household member.
  7. Where an entrant requires the details of their parent/guardian to be entered onto the entry forms, ACAMH may ask for proof of age and in all competitions evidence to verify the identity of that entrant at any time, and may use any channels and methods available to carry out checks of any details provided. Entrants may only enter the competition in their own name.
  8. The opening and closing dates and times for entries are as indicated in the competition information. Any entries received before the opening and after the closing of the competition will be invalid and will not be entered into the competition/prize draw.
  9. By entering the competition/prize draw entrants warrant that all information submitted by them is true, current, and complete. Entrants also warrant that they are the copyright owners of any copyright works submitted, e.g. posters, photographs and subsequent content, and ACAMH’s use of such works (which you will permit) will not infringe the rights of any third party.
  10. Any limit on the number of entries a person or household may make will be clearly stated in the competition information. Entries received that exceed this limit will be invalid and will not be entered into the competition/prize draw
  11. Entry to the competition/prize draw may only be made through the applicable method(s) indicated in the competition/prize draw information.
  12. ACAMH will not accept responsibility or liability for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft, destruction, alteration of, or unauthorised access to entries, or entries lost or delayed whether or not arising during operation or transmission as a result of server functions (including but not limited to security functions by software used by ACAMH or any third party), virus, bugs, or other causes outside its control.
  13. Any entries which are incomplete, incorrect, inaudible, incomprehensible, or not received by ACAMH will be void.
  14. In the event of any fault, mistake, misunderstanding or dispute concerning the correctness or acceptability of the entry or any answers given by entrants (if applicable), or the operation of any part of the competition (in the case of postal entries, a postal strike for example), network or phone system, the decision of ACAMH shall be final and no correspondence will be entered into.
  15. ACAMH will not be liable to reimburse expenses incurred in making an entry in any competition. Where ACAMH decides in its sole discretion that an entrant is eligible for a refund, eligibility for refunds will be notified to relevant entrants. ACAMH reserves the right to refuse to refund any messages where it suspects dishonest or fraudulent conduct on the sender’s part or where the entrant has not complied with the rules of the competition.
  16. The prize is as specified in the competition information.
  17. Where the winner is required to speak for the purposes of a film or video production they must appear to be able to communicate clearly and appropriately for the production in question.
  18. The process for determining the winner of the prize is as indicated in the competition information.
  19. Prize draw prizes will be awarded in accordance with the laws of chance and, if required by law or regulation, under the supervision of an independent observer. Any competition requiring a subjective assessment in the selection of winning entries will be judged by ACAMH or as indicated in the competition information and, if required by law or regulation, an independent judge or a panel including one member who is independent of the competition’s promoters and intermediaries.
  20. Should more prizes be claimed than are available for any reason, a simple prize draw will take place for the available prize(s).
  21. ACAMH will attempt to notify the winner within 21 days after the closing date, or as otherwise indicated in the competition information, and where time is of the essence for such a period as ACAMH shall in its absolute discretion deem reasonable. They will be contacted on the phone number or email address provided when entering the competition. The winner will have a specified fixed time period in which to claim their prize. If ACAMH is unable to notify the winner, or if the winner fails to respond within the fixed time period as specified and/or provide an address for delivery of the prize, this may result in forfeiture of the prize and ACAMH reserves the right to select an alternative winner in accordance with these terms and conditions and the competition information.
  22. ACAMH may in its sole discretion refuse to provide a prize, or seek its recovery, in the event of non-entitlement under these terms or an entrant’s breach of these terms, ACAMH’s website terms of use, fraud, dishonesty, or other inappropriate or improper conduct including but not limited to the use of technology which enables an entrant to evade charges or entry requirements.
  23. Any entrant who enters or attempts to enter the competition/prize draw in a manner, which in ACAMH’s determination is contrary to these terms and conditions or by its nature is unfair to other entrants may be removed from the Competition at ACAMH’s sole discretion.
  24. ACAMH reserves the right to modify, cancel, terminate or suspend the Competition in whole or in part, at its sole discretion, if it believes the Competition is not capable of being conducted as specified in these terms and conditions or in the event of a virus, computer bug or unauthorised human intervention or any other cause that is beyond the reasonable control of ACAMH that could corrupt or affect the administration, security, impartiality, or normal course of the Competition.
  25. ACAMH reserves the right in its sole discretion to withhold delivery of the prize until such proof of eligibility and identity has been confirmed or if such proof is not produced on request or to disqualify the entrant from the competition/prize draw.
  26. ACAMH shall try to deliver the prize to the winner within 21 days from the date of the draw, unless otherwise specified to the winner. Delivery restrictions may apply. No cash equivalent (where applicable) or alternative prize will be given and the prize is non-transferable and non-exchangeable. However, ACAMH reserves the right to change the prize due to circumstances beyond its control or to offer an alternative of similar value.
  27. In relation to all competitions, the first name and surname of the winner may be published by ACAMH and entrants grant to ACAMH a non-exclusive licence to use and publish their entry in any media for the purpose of announcing the winner.
  28. ACAMH may exercise its sole discretion to use the winner’s (and (if applicable) their companion’s) name, address, and image and their comments relating to the prize and competition experience for future promotional, marketing and publicity purposes in any media worldwide without notice or without any fee being paid.
  29. ACAMH shall comply with all applicable requirements of GDPR, any successor legislation or other applicable law.
  30. Nothing in these terms and conditions shall exclude or limit ACAMH’s liability for death or personal injury caused by their staff or supplier’s negligence or for fraud. Subject to this, ACAMH cannot accept any responsibility for any damage, loss, injury or disappointment suffered by any entrant entering the competition or as a result of accepting any prize. ACAMH is not responsible for any problems or technical malfunction of any telephone network or lines, computer on-line systems, servers, or providers, computer equipment, software failure of any email or entry to be received on account of technical problems or traffic congestion on the Internet, telephone lines or at any website, or any combination thereof, including any injury or damage to entrant’s or any other person’s computer or mobile telephone related to or resulting from participation or downloading any materials in the competition.
  31. ACAMH cannot promise that the services relating to the competition will be free from errors or omissions nor that they will be available uninterrupted and in a fully operating condition. These services may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons reasonably beyond the control of ACAMH. ACAMH will not be liable in the event that all or any part of the service relating to the competition is discontinued, modified or changed in any way.
  32. In the event that any entrant does not, or is unable to, comply with and meet these terms and conditions and the competition information, ACAMH shall be entitled at its sole discretion to disqualify such entrant, without any further liability to such entrant. In these circumstances, any prize(s) won by the entrant may be forfeited and ACAMH reserves the right to reclaim any prize(s) already distributed to the entrant. Any entrant must comply with any directions given to him or her by ACAMH including but not limited to any and all relevant laws, rules and applicable regulatory codes.
  33. The invalidity or unenforceability of any provision of these Terms and Conditions shall not affect the validity or enforceability of any other provision. In the event that any provision is determined to be invalid or otherwise unenforceable or illegal, these Terms and Conditions shall otherwise remain in effect and shall be construed in accordance with their terms as if the invalid or illegal provision were not contained herein.
  34. Please note that calls may be recorded to ensure that competition/prize draw entries are captured, for staff training and quality control purposes.
  35. The promoter of the competition/prize draw is The Association for Child and Adolescent Mental Health, St Saviour’s House, 39-41 Union Street, London SE1 1SD.
  36. These terms and conditions were last updated in January 2022.